Frequently Asked Questions

We would hope so but much depends on your ambition. First of all, you’re not employing anyone so don't have the usual hassles and expense.

We've also designed all of our services just for you in mind and want to provide you with the highest level of service we can. We want to help you get in front of customers so you can win more business with us supporting you with back office functions. We therefore only employ good, clever people who are passionate about great customer care. We think our team deserve to be paid fairly too so have priced everything just so. Whatever you do in your business, there is always a cheaper alternative – think about your own competition. There are plenty of cheap call centres paying low wages who can handle your calls – but they usually have a high staff turnover and you won’t get the same level of care. Try us out – we won’t trap you in!

Yes. Our office addresses are active business centres open during normal office hours, not just PO boxes or hidden away somewhere. We know that business is all about credibility so getting the right location and a warm welcome while you’re on your travels is paramount.

Yes. Please visit the site often as we’re adding to it all the time.

That’s up to you. Once you’re all set up with your services you can pay for subsequent months or years via your debit card, credit card, PayPay or direct debit. We want to keep our costs down to you so we ask that your preferred regular payment system is set up as quickly as possible.
Low credit alerts and reminders for Teletracker numbers and call forwarding is automated, so you can top up credit into your account whenever it is convenient, 24/7.

Just some simple paperwork, for legal reasons, to verify who you are. We don’t want any unscrupulous characters using GBoffices services!

You bet. Once credit is in your account, it’ll stay there until you use.

That’s fine. We only ask for a 30 day cancellation notice for our services and as we bundle in the number with the mailing address, you will be given the opportunity to purchase the number so you can continue using it.

Yes. Most calls we receive for customers are quite straight forward and we incorporate some admin time to correctly deal with your enquiries. If you request us to take product orders or complete lengthy forms, etc it’s only fair that we ask you to pay for some additional admin time on a monthly basis. We’ll work with you though, not against you.

Yes. Stay tuned. You’re gonna love being a GBoffices customer!